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Terms of Use

The Terms of Use for Members defines the relationship between you, a Member, on the one hand, and Asaru IT, henceforth “the Website Operator”, on the other hand, in regards to the Content you present Mysticadvices.com, henceforth “the Website”. By using our Services, you expressly agree with the Terms of Use.

Table of Contents

  1. Definitions
  2. General Notices
  3. Charge for Private Reading
  4. Charge for Text Reading
  5. Payments
  6. Refunds
  7. Social Media
  8. Declarations
  9. Our Rights
  10. Duration
  11. Contact

1. Definitions

I, Me, My, You or Your - The Member

We, Us or Our - The Website Operator

Admin - A person that works for the Website Operator and is assigned to administer the Website. An Admin has the right to warn or ban a Member, a Guest or a Psychic if that person violates the rules.

Content - Everything a Member presents to the Website. This includes everything a Member says or does in Private Readings and everything a Member writes in the chat, private messages and Text Readings.

Credits - The online currency of the Website used by Members to pay for a Private Reading and/or Text Reading. Credits can be bought by Members in exchange for any currency. There are seven different packages of credits that can be bought.

Guest - An unregistered person visiting the Website as a free viewer. A Guest cannot buy Credits and therefore cannot enter a Private Reading or get a Text Reading.

Live Session - A free live streaming service hosted by a Psychic that both Members and Guests can watch. Members and Guests can communicate with each other and/or the Psychic by written messages via the chat next to the live stream. The Psychic is not obligated to respond to the messages written in the chat.

Member - A registered person that can buy Credits to enter a Private Reading or get a Text Reading.

Text Reading - A paid one on one message exchange between a Psychic and a Member. The Member may send a Psychic one message of maximal 500 characters through the message system in the navigation bar or directly from the Profile of a Psychic. Psychics must respond with a minimum of 100 characters. The charge in Credits for the Text Reading will be deducted from the Credit balance of the Member when the Member sends the message. The Member may delete his/her message at any time, provided that the Psychic has not responded to it yet. In the case the Member deletes his/her message, the Credits will be refunded to the Member at our earliest convenience.

Private Reading - A paid one on one live streaming service hosted by a Psychic that only a Member can enter. Members need a minimal amount of 1.99 Credits to start a Private Reading with a Psychic. In a Private Reading, a Member and a Psychic can interact one on one through text messages via the chat and voice and/or video communication. The Member can decide to enable voice and/or video or to communicate through text messages solely.

Profile - The personal public page of a Psychic. The Profile shows the Live Session of a Psychic, the testimonials, the gallery, a “Biography” section, an “About me” section and the personal schedule of a Psychic. From the Profile, Members can start a Private Reading with a Psychic, provided that the Psychic is hosting a Live Session.

Psychic - A registered person using our Services to share his/her Content with Guests and/or Members. Psychics will receive a compensation for each hosted Private Reading and Text Reading.

Services - Everything within the Website that is used by Psychics, Members and Guests for entertainment. This includes, but is not limited to, the technical tools developed for the communication between Psychics, on the one hand, and the Guests and/or Members, on the other hand.

Website - Mysticadvices.com is a live streaming platform made solely for entertainment purposes. The platform serves as a tool for the Psychics, on the one hand, and the Guests and/or Members, on the other hand, to communicate with each other. On the platform, Psychics share their Content with Guests and/or Members. The Website is operated by the Website Operator.

2. General Notices

  • The Website and its Services are made for entertainment purposes. The Website Operator selectively handpicks the Psychics to the best of his abilities, to ensure that they are honest. However, no results are guaranteed.
  • Registering on the Website and using our Services is at your own risk. The Website Operator protects the Website to the best of his abilities, by using professional security software and mechanisms. However, in the case any of your account information is leaked or in the case any type of damage is done to your device while using our Services, we are not held accountable.
  • Psychics are not employees or representatives of the Website Operator and the Website Operator does not possess any kind of authority over Psychics. The Website Operator is not responsible for any advice or service provided by any Psychic.

3. Charge for Private Reading

The charge in Credits per minute for a Private Reading is not set by the Website, but is a value somewhere in between 1.99 and 9.99 Credits per minute chosen by each Psychic on the Website.

4. Charge for Text Reading

The charge for a Text Reading is not set by the Website, but is a value somewhere in between 8.99 and 17.99 Credits chosen by each Psychic on the Website.

5. Payments

The prices of the Credit packages on the Website exclude VAT. Asaru IT is located in the Netherlands, therefore Members that live in the EU must pay VAT, the percentage differs per country. Members that live outside the EU are not required to pay VAT. VAT is added to the prices shown on the Website and will be included in the total price during checkout, in the case this applies to you.

All payments are regulated through Stripe or Paypal. Members can pay for Credits in any preferred currency.

6. Refunds

In the case someone made a fraudulent purchase with your credit card on our Website, you may opt for a refund, if you have enough credible evidence to demonstrate fraud.

We cannot guarantee that our Services will be uninterrupted or that they will be free from errors. However, if an unexpected error on the Website results in the loss of your Credits, you may opt for a refund. Credits that have already been spent, i.e. on a private reading or text reading, cannot be refunded.

Please contact us via support@mysticadvices.com if you want to opt for a refund.

7. Social Media

The Facebook and Twitter pages of Mysticadvices.com are managed by the Website Operator.

8. Declarations

  1. I agree that conversations on the Website between me and a Psychic are solely between that person and I. The Website Operator does not face liability in regards to the information exchanged.
  2. I understand that the advice given by a Psychic is provided for entertainment purposes only and that it cannot be considered a replacement for professional medical help or care. I should not rely on advice given by any Psychic and I should seek medical advice from a qualified professional in person.
  3. I certify that I am at least 18 years old, or the age of majority.
  4. I certify that I will not share other Psychic Networks on the Website and/or any of the social media pages.
  5. I certify that I will not show nude body parts in my Content nor demonstrate sexual activities.
  6. I certify that I will not share any of my personal data on the Website and/or any of the social media pages. However, sharing personal data such as age or marital status is allowed, if found relevant to receiving advice from Psychics.
  7. I certify that I will not try to have contact with Psychics outside of the Website, this includes physical contact like meetings.
  8. I certify that I will not take part in, or talk about illegal matters, according to the law in the Netherlands. This includes, but is not limited to, alcohol, drugs, pedophelia and bestiality.
  9. I certify that I am not under the influence of drugs and/or alcohol.
  10. I certify that I will not curse or use inappropriate language on the Website and/or any of the social media pages.
  11. I certify that I will not make hateful, racial or intimidating comments on the Website and/or any of the social media pages.
  12. I certify that I will not advertise other websites, apps or companies in my Content. Using a mobile phone does not apply to this rule.
  13. I certify that I will not propose any transaction or economic deal to Psychics.
  14. I certify that I will not share personal information of third parties without having their permission, nor violate their intellectual property rights.
  15. I certify that I will not transmit spam to the Website, social media pages and/or our e-mail.

9. Our Rights

  • We have the right to make amendments to the Terms of Use at any given time. The newest version of the Terms of Use replaces any older version.
  • We have the right to modify or terminate any part of the Services provided on the Website, with or without notifying you and without liability to you or any third party.
  • We have the right to suspend the Terms of Use in the case you violate the Terms of Use.
  • We have the right to monitor your activities and your Content on the Website. We do so to ensure you do not violate the Terms of Use. Any Content that is not in compliance with the Terms of Use will be deleted.
  • We have the right to process and save your personal data and save your identification in our database. This includes, but is not limited to, your account information, your browser type and IP address and your chat logs, along with messages to the Website Operator.
  • We have the right to store information from your computer automatically, such as cookies.
  • We have the right to delete your account and your information in the case you violate the Terms of Use. Remaining Credits will be deleted and will not be refunded.

10. Duration

The Terms of Use shall be effective from the date the Members registers his/her account and agrees to the Terms of Use and shall remain valid as long as the Members uses our Services or until a newer version of the Terms of Use is published.

11. Contact

If you have any questions or suggestions about the Terms of Use and/or the Website, contact us via e-mail: support@mysticadvices.com

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